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Strategic Coordination and Practical, Hands-On Support When You Need It Most

When your teen or young adult is struggling with mental health challenges, you may find yourself coordinating between therapists, psychiatrists, schools, and other providers—all while trying to support your child at home. It’s exhausting, and it’s common to feel like the pieces aren’t quite connecting.

Our case management and behavioural coaching services work together to bring coordination and clarity to complex situations. While your case manager ensures all providers are aligned and working toward shared goals, your behavioural coach provides hands-on support—helping your child apply skills in real-world moments, navigate daily challenges, and build confidence through practice. Together, they create a comprehensive system of care tailored to your family’s needs.

This integrated approach is particularly valuable when therapy alone isn’t enough—when your child knows what to do but struggles to do it, when multiple systems need coordination, or when you need someone in your corner helping navigate the complexity of treatment. Below, we’ll help you understand what each role involves and how our consultation process determines the right support for your situation.

Black and white photography of white and black teenage girls in luxury rehab
Teenage girl in a coaching session climbing an indoor wall

What Is Case Management?

Choosing help for yourself or a loved one is just the beginning. The next steps can often feel overwhelming: from finding the right specialists and arranging appointments to handling logistics and navigating treatment options. That’s where our case management service steps in.

Case management is more than coordination; it’s about building a structured, supportive pathway that helps you or your loved one achieve stability, progress, and long-term recovery. Our approach ensures that no detail is overlooked and that care is tailored around your unique situation.

We bring together a team of experienced professionals who understand both the challenges young people face today and the support options available. From day one, we work alongside you to design a flexible, personalised plan that adapts as your needs evolve.

Group of teenagers laughing together in a field during a teen support programme

What is Behavioural Health Coaching?

Behavioural health coaching provides practical, goal-oriented support to help individuals develop healthier habits, navigate life transitions, and maintain their wellbeing. Unlike traditional therapy, coaching focuses on the present and future: working collaboratively to identify obstacles, build skills, and create actionable strategies for daily life.

Our coaches support young people in areas such as time management, communication, establishing routines, managing emotions, and building independence. Whether during treatment or as part of aftercare, behavioural health coaching bridges the gap between clinical support and real-world application, empowering young people to sustain positive change.

What We Offer

How Our Case Managers and Coaches Support You

Your dedicated coaching and case management team will act as trusted partners throughout your journey, helping you to:

  • Define your goals and immediate needs

  • Develop a personalised care plan

  • Select, coordinate, and manage the right care providers

  • Monitor progress and adjust plans when needed

  • Quickly respond to emerging challenges

  • Ensure smooth communication with family and professionals

  • Provide accountability and continuity of care

  • One-to-one behavioural support, helping you turn therapeutic insight into everyday actions that support lasting change

Parents and young adult child speaking with a professional in a youth rehab session

How It Works

Designed for Individual Needs

  • Initial Consultation Call

    Receive guidance for your family in a complimentary consultation call where we’ll discuss your young person’s challenges, your family’s goals, and what type of support may be a suitable fit.

  • Inspire Your Young Person's Commitment

    Your young person connects directly with our team in a call designed to build trust, address concerns, and open the door to change.

  • Get a Complete Understanding of Their Needs

    Through our comprehensive intake assessment, we’ll identify strengths, challenges, and opportunities—ensuring nothing is overlooked in creating their path forward.

  • Receive Personalised Programme

    Receive a bespoke programme tailored specifically to your young person’s goals, therapeutic needs, and any external commitments like school or university.

  • Meet Your Dedicated Case Manager

    Connect with your assigned case manager in an introductory session where you’ll establish open communication, set expectations, and build the foundation for ongoing collaboration.

  • Begin The Transformation

    Step into the programme with confidence, clarity, and a complete support system in place—ready to achieve meaningful, lasting outcomes.

Teenagers playing a game in an experiential group in the park
Teenagers participating in an outdoor group therapy session

Why Lions Campus?

We believe every young person deserves the chance to heal and learn the skills to lead a happy and fulfilling life. In the UK, there is a critical lack of provision for teenagers and young adults who need support with their mental health, recovery, and personal development. We founded Lions Campus to address this gap, creating a hub of mental health recovery that offers young people a safe and nurturing environment where they can build resilience, rediscover purpose, and prepare for a bright future.

Over time, we have grown our services to include both residential and day programmes, coaching and case management services, accommodating the diverse needs of young people at different stages of their journey. Together with leading professionals in recovery, mental health, and education, we provide a unique bridge to lasting wellbeing.

Happy teenager at a mental health residential facility

Find Out More

FAQS

We’re here to help.

  • How much does case management cost?

    Costs vary depending on the level of support you need. We’ll provide a clear estimate before starting.

  • Is support confidential?

    Yes. Your privacy is central to everything we do.

  • Who will I be working with?

    You’ll work with experienced professionals who guide you every step of the way.

  • How quickly can I get support?

    We aim to start as soon as possible, so you don’t have to wait.

Location

Our residence is located in the heart of Marylebone, London. A short walk from Baker Street and Bond Street undeground stations.

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